Carers have commented that GP records are not being shared with palliative care teams. This hast left the carer trying to remember everything and pass on the information especially as care records were often incomplete.
It was like filling in the cracks to pass over complete information.
Patients have also commented that discharge letters copied to them were difficult to understand and that it was unclear whether the Trust, the patient or GP was supposed to follow up.
If you’ve had any problems with sharing or receiving information, let us know.